Banking for Seniors ? Not quite

An elderly woman sent this letter to her bank manager. The bank manager thought it amusing enough to have it published.
Is it real ? Did a woman really send it ? Perhaps, but it doesn’t really matter. There are at least two excellent reasons to read it : 1/ it’s quite funny 2/ many customers, not only seniors, would certainly adore to send such a letter to their bank manager.
Bankers should take notice.